The Effect of Product Quality, Service Quality, Price, and Location on Purchase Decisions at Roti Ropi Delanggu, Klaten Regency

Authors

Mutiara Sintya Azzahra , Fatkhiyah Rohmah , Widya Satya Nugraha

DOI:

10.25047/jmaa.v5i1.110

Issue:

Vol. 5 No. 1 (2025): June

Keywords:

Product Quality, Service Quality, Price, Location, Purchase Decision
Received: Jan 05, 2025
Accepted: Apr 21, 2025
Published: Jun 30, 2025

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[1]
M. S. Azzahra, F. Rohmah, and W. S. Nugraha, “The Effect of Product Quality, Service Quality, Price, and Location on Purchase Decisions at Roti Ropi Delanggu, Klaten Regency”, jmaa, vol. 5, no. 1, pp. 31–36, Jun. 2025.

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Abstract

This research aims to analyze the simultaneous and partial impacts of Production Quality, Service Quality, Price, and Location on purchasing decisions at Roti Kopi Delanggu in Klaten Regency. Data in this research were collected directly from respondents through a questionnaire using a nonprobability sampling technique with incidental sampling, resulting in a sample size of 50 respondents. The analysis methods employed included multiple linear regression, coefficient of determination, F-tests, and t-tests, along with validity, reliability, and classical assumption tests. IBM SPSS 26 for Windows was utilized as the analysis tool. The results indicated a regression equation of Y = 7.004 + 0.064 X1 + 0.429 X2 + 0.164 X3 + 0.085 X4 + e, showing that the independent variables accounted for 32.9% of the variance in purchasing decisions (Y). The F-test revealed that Product Quality, Service Quality, Price, and Location collectively influenced purchasing decisions. However, the t-test results indicated that Product Quality, Price, and Location had insignificant effects, while Service Quality had a significant impact on purchasing decisions.

References

[1] M. Indrasari, Pemasaran dan Kepuasan Pelanggan. Surabaya: Unitomo Press, 2019.

[2] P. Kotler and K. L. Keller, Manajemen Pemasaran, 13th ed. Jakarta: Erlangga, 2009.

[3] P. Indrayani and T. Syarifah, “Pengaruh harga, cita rasa, dan lokasi terhadap keputusan pembelian pada usaha kue pia Fatimah Azzahra di Kecamatan Tanjung Tiram,” J. Manajemen, Ekon. Sains, vol. 2, no. 1, pp. 57–66, 2020.

[4] M. R. Fajri and A. M. Luthfi, “Pengaruh Kualitas Produk, Kualitas Layanan Dan Harga Terhadap Keputusan Pembelian Pada Morning Bakery Cabang Kbc Batam,” Zo. Keuang. Progr. Stud. Akunt. Univ. Batam, vol. 11, no. 3, 2021, doi: https://doi.org/10.37776/zuang.v11i3.808.

[5] M. S. Hidayat, “Pengaruh Kualitas Produk, Harga, Lokasi, Promosi Dan Kualitas Layanan Terhadap Keputusan Pembelian Konsumen Coffee Shop Di Kota Gresik,” J. Performa J. Manaj. dan Start-Up Bisnis, vol. 6, no. 4, pp. 360–369, 2021, doi: https://doi.org/10.37715/jp.v6i4.2558.

Author Biographies

Mutiara Sintya Azzahra, Gadjah Mada University

Faculty of Agriculture

Fatkhiyah Rohmah, Politeknik Negeri Jember

Widya Satya Nugraha, Politeknik Negeri Jember

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Copyright (c) 2025 Mutiara Sintya Azzahra, Fatkhiyah Rohmah, Widya Satya Nugraha

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